I cannot move faster than 1km/h..
You have to set the V-soll (Tempomat/Cruise-control) higher than 10 km/h to be able to get out of the ‘coupling-speed’. Setting the V-soll higher than 220 km/h will effectively switch off V-soll control.
ZUB will not activate when I press the green button..
You have to activate PMS brakes (RED PMS button) before initiating the ZUB test sequence.
Reverser is stuck in ‘forward’ position at startup..
If you experience problems with the controls check if your Driving Controls are set to: ‘Expert Mode’.
All TwX add-ons need Expert Mode Controls to properly function.
My train doesn’t move!
If you have troubles to get moving please refer to the manual before raising a helpdesk ticket.
TwX trains have a high reality factor. Therefore it might be needed to perform some operations (sometimes in a specific order) to get things ready for operation. These operations are mentioned in the manual and ‘how to’ videos.
Links to the manuals and videos can be found on the product pages.
The installer does not work. It does not recognize my Trainsimulator folder..
If you get the message: “RailWorks does not seem to be installed.Please install Railworks first and try again or run the Railworks registry tool…”, chances are that you have an a-typical TS installation where Windows did not correctly update your registry or, for instance, you moved your Railworks folder after initial installation.
To fix this, run a registry fixer (RegDetectandFix). Try to run the installer again after this.
Will there be an update?
If users find (a) major bug(s) after first release I might make a patch to fix that/those issue(s). Smaller bugs and ‘nice-to-haves’ will be collected and taken into account when deciding on an update later. Things like alternate liveries and colors and.or weathering might be done in a future update too.
I found a bug! Where can I report it?
Please use the help desk system that is accessible by clicking the green SUPPORT tab on the bottom of this TrainworX website. A ticket will be created and you will receive an answer within 24hrs.
ZUB shows wrong information..
The ZUB system is an emulation that is strongly dependent on route information like track speed and signalling. There are no ZUB magnets on any of the current Swiss routes (dd. Jan 2017). This means that the ZUB display is not always working correctly.
I don’t want the V-soll / Tempomat to be active (switch it off)..
If you set the V-soll over 230 km/h you effectively have manual control. Use the handle or ‘Y’ key to increase the value (or ‘C’ key to decrease).
Sometimes the auto-lights don’t work correctly..
Although I have tried to catch all situations there can be corner-cases where the train does not correctly set the lights for you. You can override the auto setting by pushing the green ‘manual lights on’ switch.
After doing this ‘Dienstbeleuchtung’ (Service lights) will be active. You can switch to ‘Lokzug’ (Train lights) and manually switch front lights on/off. Pressing the red ‘Manual lights off’ button sets the auto lights again.
NOTE: The auto system is also depending on which cab you are in so in some cases you need to try going in-and-out of the cabs to fix the auto setting of the lights.
ZUB won’t activate properly..
Make sure the following has been done before pushing the green ZUB button (ZUB test/activation):
- Ignition key
- Main switch
- PMS brakes on
After this you can activate ZUB. Don’t forget to disengage PMS brakes and re-engage Main switch after test has completed!
My self-made IC 2000 consist acts strange…
The IC 2000 versions of the Re 460 are a bit different to the original Re 460’s. They have to communicate and behave as part of the IC 2000 consist. It is best to use the included consists but if you want to make your own then there are 2 important things to do:
- Only use IC 2000 ready Re 460’s (with ..IC 2000 at the end) in combination with the IC 2000 carriages
- Always point the front cab (cab 1) towards the IC 2000 wagons.
If you own both the IC 2000 and Re 460 pack you can use all (IC 2000) versions of the Re 460 to push/pull the IC 2000 wagons/Bt.